Free
Rather text?
Free*
Any time, day or night.
Send a photo of the screen. We'll fix it by text or tell you what it needs.
Text us
Message and data rates may apply. Reply STOP to opt out.
Need tech help? Give us a call.
We'll walk you through the fix while you're on the phone.
Honest help with phones, computers and Wi-Fi.
- First 5 minutes free
- Price before we start
- Can't fix it? You don't pay.
- We never ask for passwords
Start with a call
No waiting for a repair shop to open tomorrow. Try the first 5 minutes free. If it needs a visit, you'll get the price first.
Most popular
Call us
$39 per call
First 5 minutes free
Up to 30 minutes.
Stay on the line while we walk you through it, step by step. Nothing changes without your OK.
Home visit
$89 per visit
Repairs quoted before we start.
Mon–Sat, 9–6, across the Kansas City metro.
Letting someone in is a big deal. A technician comes to your home, sits down with you and fixes it while you watch.
What scammers do, and we never will
- Call you out of the blue
- Ask for gift cards
- Rush or scare you into paying
- Install anything without you watching
What we can help with
- Passwords
- Wi-Fi and internet
- Phones and tablets
- Printers
- Photos
- Video calls
- Scams and suspicious messages
Something else? If it plugs in, give us a call.
What texting us looks like
Send a photo of the screen and we'll text back what to tap.
An example conversation. Texting is always free.
Text us- You:
My computer says no internet. Can you help? - Brookside Tech: Yes. Thanks for the photo. That red X means your Wi-Fi is off. Click it, then click your home network's name.
- You: That worked. Thank you so much.
- Brookside Tech: Glad it's working. Text us any time, it's always free.
How it works
Step 1: Give us a call
The first 5 minutes are free, day or night. Rather text? That's free too.
Step 2: Hear what it needs
A quick fix, more time on the phone or a visit, with the price first.
Step 3: Get it working
On the phone, by text or at your kitchen table.
Started by Brandon after ten years building technology. Read his story
Helping a parent?
They get help whenever they need it. You stop being the help desk.
Give them our number, or text us yourself and the bill can come to you.
Text usNew phone or tablet for the holidays?
We'll come to their home, set it up with them and show them how it works.
$89 setup visit, billed to you
Book setup
Who's behind Brookside Tech
I've spent ten years building technology for a living. Then one night my own computer froze, and the earliest repair slot was the next afternoon. So I asked an AI assistant, and it walked me through the fix step by step.
If tech can stump me, I think about my parents and the neighbor across the street, with no one to call. They end up guessing, sharing passwords or paying for fixes they don't need.
Brookside Tech is the honest mechanic for your phone and computer: a plain answer, the price up front, and no surprise bill.
Brandon, founder
Questions people ask
What does a call cost?
The first 5 minutes are free. After that, a call is $39 for up to 30 minutes.
Is texting really free?
Yes. Texting us is always free, day or night.
What does a home visit cost?
$89 for a technician to come out and find the problem. If something needs fixing, you'll get the price before we start.
Who answers when I text or call?
Our AI assistant answers texts and calls day or night, and can walk you through most problems. When you need hands-on help, one of our technicians comes to you, Monday to Saturday, 9 to 6.
Setting this up for a parent?
Give them our number, or text us yourself and the bill can come to you.
What areas do you visit?
We come to homes across the Kansas City metro.
Is it safe to send a photo of my screen?
Yes. Cover any passwords or codes first. We delete photos when we're done.
Do you need my passwords?
No. We'll never ask for one. If a password needs typing, you type it.
How do I pay?
After we help, we text you a secure link to pay by card.
What if you can't fix it?
Then you don't pay. We'll say so, and point you to someone who can.
Get in touch
Ready when you are
(844) 479-2020Calls are $39, first 5 minutes free. Texting is always free. Can't fix it? You don't pay.